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南佛罗里达大学Gert-Jan de Vreede教授:The Influence of Social Presence in Human-AI Collaboration Processes



主讲人:Gert-Jan de Vreede教授,南佛罗里达大学

题目:The Influence of Social Presence in Human-AI Collaboration Processes

摘要:Intelligent AI-based systems are being increasingly integrated into work practices, resulting in the emergence of hybrid teams comprised of both human and AI-based participants. In this study, we examine the impact of social presence on collaborative processes in hybrid human-AI teams. We conducted three empirical studies to investigate the relationship between social presence and willingness to rely on a teammate, team-oriented commitment, and motivation to contribute. Drawing on social presence theory and the theory of planned behavior, our results show that social presence has a significant influence on behavioral intentions, particularly motivation to contribute to a team. Further, we demonstrate that increasing familiarity and understandability of the AI-based team member can improve the impact of social presence on these behavioral intentions. Our findings contribute to the understanding of human-AI collaboration in the social presence research, highlighting the importance of considering social and interpersonal processes in hybrid teams. Results have important managerial implications for organizations looking to adopt AI-based systems for collaboration activities.

个人简介:Gert-Jan de Vreede,教授、博士生导师,南佛罗里达大学商学院院长。他曾在敏捷软件开发、系统分析和设计、团队合作/促进和研究方法等领域教授本科生、研究生、博士和高管课程。他的研究聚焦于人工智能运用、众包和协作工程。他的成果被引用超过10,000次,并出现在诸如Information Systems Research, Journal of Management Information Systems, Journal of the Association for Information Systems, Management Information Systems Quarterly Executive, Information & Management, Small Group Research, Communications of the ACM等期刊上。在他的职业生涯中,他作为(共同)首席研究员从联邦、州、工业、军事和私人来源获得了超过650万美元的资金。他的h因子(51)使他在该学科的历史前100名。斯坦福大学的一项研究将他确定为全球所有研究领域前2%的研究人员,基于他到2020年底的职业生涯引文影响。2011年,他因在群体决策和谈判研究领域以及在INFORMS GDN领域的成就和贡献,获得了INFORMS群体决策和谈判组颁发的GDN组奖。他获得了荷兰代尔夫特理工大学信息系统博士和硕士学位。